Live dealer casino games bring the excitement of a land-based casino to your computer. You can play blackjack, roulette, baccarat and other table games from your home.
The studios are set up to mimic a real casino, with cameras at strategic angles to capture all the action. The dealers are professional, and the games are played in real time.
Real-time streaming
Unlike the traditional way of playing casino games against computer software, live streaming makes it possible to interact with real dealers and other players in real time. This gives the game a more realistic feel and helps to make it more social.
Streaming technology is growing in popularity, especially amongst newcomers to gambling. This is because it can help them to learn the rules and strategies of the game without spending any money.
However, it is important to note that streaming casino games can also encourage users to bet more than they can afford. It is therefore important to choose a reliable online casino and ensure its live stream quality before registering an account.
Live casino operators need to ensure their streaming service is delivering a faultless quality of experience, and they can do this by optimizing their infrastructure. To do so, they need to know which audiences are watching their streams and how they are interacting with them in real-time. This can be done by monitoring metrics like total Plays, Unique Users, and Effective Play Time.
Live chat support
When playing online casino games, players often encounter a problem that needs immediate attention. They can contact customer support through live chat and get their issues resolved within minutes.
This service can prove to be extremely useful for a large majority of players. They can access a dedicated team of experts who know everything about the game they are playing and help them resolve their queries.
In addition, customers are much more likely to remain loyal to a brand that offers live chat support than one that does not. This demonstrates the value of this support option to both customers and businesses alike.
In addition, live chat support improves customer satisfaction by reducing hold times and providing instant solutions. It also eliminates dialects and accents as barriers to communication, allowing representatives to better understand customer needs.
Authenticity
Live casino games have become a popular way for players to enjoy the thrill of playing online without having to leave their homes. This is because they are transmitted from real casinos with real, live dealers, allowing players to play and interact with the game as if they were in a real brick-and-mortar casino.
Authentic Gaming is an independent live dealer casino provider that streams games from casino floors worldwide. It was founded in 2015 and is backed by LeoVentures, as part of the LeoVegas Group.
The company’s products are mobile at heart, and they deliver live dealer games in HD quality right from the casino floor, bringing an immersive experience to players. They are especially known for their live roulette games, which have been developed using studios from some of the most luxurious land-based casinos in the world.
Authentic Gaming’s live casino product aims to deliver a premium, bespoke live-dealer environment, with everything from the studio design, furniture and features, video angles, uniforms and game presenter teams being tailored to each operator. The company’s European pedigree and ability to offer a range of customisable options make it an attractive option for operators.
Gamification
Gamification is a relatively new term that has recently become popular among online casinos. It is the integration of gaming elements that are typically found in video games to increase engagement and reward players for their efforts.
A gamification casino can offer many different gamification elements to its customers, ranging from daily missions and tasks to leaderboards and competitions. These can be fun and exciting, and are often an incentive for players to play more.
These games can also include a range of different rewards, including bonus cash and free spins. They are a great way to add a new dimension to your gaming experience, and are sure to keep you entertained for hours on end!
There are also some gamification casino games that feature Virtual Reality (VR), which is becoming increasingly popular among online casino players. These VR games allow players to interact with real dealers in an immersive environment, and are also great for those who want a more authentic casino experience.